All items must be retuned in as new condition for a full refund.ĭepending on your location, the time it may take for your exchanged product to reach you, may vary. Your refund will be processed once the items have been inspected once returned to us. If you receive store credit or a refund, the cost of return shipping will be deducted from your store credit or refund. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to:Evolution Bikes, Cyttir Lane,Bangor,Gwynedd,LL57 4DA. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a store credit to the gift giver and he will find out about your return. Were not the only ones who love it: DirtRag says, Stache is the most fun bike I rode this year, and fun is where its at. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange an item, send us an email once you have had a confirmation of the return send your item to:Evolution Bikes, Cyttir Lane,Bangor,Gwynedd,LL57 4DA. Build it up the way you want Were giving you a head start with the Fox Float rear shock, a Bontrager 31.8mm stem, and a headset with Knock Block frame. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Full Stache is a full suspension 29+ trail bike with an oversized appetite for rugged backcountry riding and trail explorations into the unknown wild. If you’ve done all of this and you still have not received your refund yet, please contact us Sale items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. A fun-loving trail hardtail frame set that pairs the light weight and smooth ride. If you haven’t received a refund yet, first check your bank account again. Designed for disc brakes, with the massive clearance to run 29+ mid-fat tyres. If you are approved, then your store credit will be processed, and a credit will automatically be applied to your customer account within a certain amount of days. We will also notify you of the approval or rejection of your store credit. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Several types of goods are exempt from being returned. We cannot accept any returns without proof of purchase, this could be a paper receipt or a digital one registered to your customer account. It must also be in the original packaging, and must have all labels and tags attached. To be eligible for a return, your item must be unused and in the same condition that you received it. If 14 days have gone by since your purchase, unfortunately we can't offer you a store credit or exchange.
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